What Is A Boutique? A professional services firm past the start-up stage but pre-scale.Examples can be found in consulting, marketing and advertising, IT services, etc.It's basically anyone who sells their expertise.There are 1,465,900 boutiques. This book is for owners of professional services firms It Is About What Firms At Scale DoIt is about what boutiques need to do to scale.This knowledge gap between those at scale, and those not at scale, makes all the difference There is about two trillion dollars spent per year on professional services. Those at scale capture most of it. If you want a bigger piece of the pie, you must scale. We Are In The Golden Era Of Boutiques The business models of your clients are being disrupted. This makes it virtually impossible for them to have all the required expertise in-house.Clients are looking for external expertise.Clients have big budgets to spend.Clients are buying from boutiques in record numbers. The sun is shining. Time to make hay. Read more

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How to Start, Run and Grow a Successful Residential & Commercial Cleaning BusinessHello, my name is Maria Carmen, and I have something important to tell you. I know you've probably heard these types of success stories before and are a little skeptical, but I'm telling you this is true and can really happen for you. Ten years ago, after my divorce, I needed to find a way to support myself. I was one of those individuals that never went to college or had a trade skill, so there weren't a lot of job choices for me.What was I to do? I started looking into entry-level jobs that didn't require specialized training or skills. Unfortunately, I wasn't keen on the idea of working at a fast-food restaurant for minimum wage with limited potential for advancement or better pay. Then, I learned about house cleaning from a friend of mine. She used house cleaning as a way to supplement their family income. However, I realized the potential to grow this into something more.So I started taking on a few residential cleaning jobs, getting my name out there, and increasing my client list. I took the time to do some research and found a way to offer some specialized services that got me paid a little extra. Before I knew it, my client list was growing beyond what I could do by myself. So I started hiring employees.Then, I realized the importance of branching out and started to take on commercial contracts. Commercial cleaning turned out to be even more beneficial to my income than residential cleaning.Not only was I able to support myself with this work, but I was able to grow and thrive. Today, I have a company of my own with 22 employees. We take on both residential and commercial cleaning contracts.My income has grown to over $250,000 a year now. I never thought a simple job to help pay the bills would grow into this, but it has. It takes a little bit of work, but the benefits are there to be had if you know what to do. I'm here to tell you what you need to do so you can have success, just like I did.In This Book, I Show You:How To Start on a BudgetShould You Go With a Franchise or IndependentThe Basics of the Residential Cleaning BusinessThe Basics of the Commercial Cleaning BusinessSkill You Will NeedYour Income Potential for Residential CleaningThe Income Potential for Commercial CleaningSpecialized Cleaning Income Potential12 Guided Steps to Getting Started With Residential Cleaning10 Guided Steps to Getting Started With Commercial CleaningEquipment You Will NeedSafety First Considerations11 Steps to Choosing the Right Cleaning Products5 Types of Cleaners To UseWhere to Buy Your Cleaning SuppliesHow to Form A Legal Entity for Your New BusinessHow to Get CertifiedHow to Set a Rate StructureHow to offer Competitive PricingHow to Bid and Win Job ContractsHow to Write a Commercial Job ProposalHow to Get Your First ClientHow to Market Your New Business6 Quickest Ways to Gain New ContractsTop 10 Safety ConcernsHow to Run and Grow Your BusinessA Day in the Life Inside a Cleaning BusinessImportant Forms and Formats Included In This Book:A Sample Cleaning Service Agreement ContractSample LLC Operating AgreementA Sample Business PlanSample Employee Warning LetterGood luck! Read more

Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You’ll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." —Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." —Brad Cleveland, founding partner and former CEO, International Customer Management Institute Read more

Are you ready to lead your organization into the digital age? Whether you’re an engineer, executive, or tech enthusiast, this comprehensive guide to digital transformation will empower you with the tools, strategies, and mindset needed to thrive in an ever-changing landscape.In today’s fast-paced world, staying ahead means embracing innovation, rethinking traditional processes, and unleashing the power of technology to revolutionize business and society. This book is your roadmap to navigating the complexities of digital change.What you'll discover inside:Understand the Core of Digital Transformation: Grasp the foundational concepts, including the cultural and technological shifts driving this movement.Explore Real-World Examples: From e-commerce to autonomous vehicles, delve into 50 groundbreaking transformations that replaced physical processes with efficient digital solutions.Learn from Industry Leaders: Gain insights from luminaries like Satya Nadella, Jeff Bezos, and Bill Gates on how they reshaped their industries.Master Strategies for Success: Uncover frameworks, tools, and methodologies to build your digital transformation roadmap and overcome common pitfalls.Anticipate Future Trends: Prepare for the next wave of innovation with a deep dive into quantum computing, AI, and other emerging technologies.Tackle Challenges Head-On: Understand how to address resistance to change, foster collaboration across teams, and maintain cybersecurity in a digital-first world.This book doesn’t just explain digital transformation—it equips you with actionable strategies and practical insights to implement it effectively. Whether you’re streamlining operations, enhancing customer experiences, or developing innovative products, you’ll find the guidance you need to succeed.Why this book is different:Comprehensive and Accessible: Covers everything from foundational principles to advanced strategies in a reader-friendly style.For Leaders and Innovators: Tailored for engineers, managers, CIOs, CTOs, and CEOs looking to make impactful changes.Real-World Case Studies: Learn from both successes and failures in diverse industries, from retail to manufacturing.Future-Ready Focus: Stay ahead of the curve with a look into upcoming trends and technologies shaping tomorrow’s businesses.Begin your journey today—master essential concepts with ease and elevate your digital transformation efforts to new heights! Don’t wait—scroll up and click 'Add to Cart' now! Read more

"Never started a company before? Struggling with little or no cash? Have no experience, no baseline to judge your progress against? Thank God! You've got a shot at making this work." So says Mike Michalowicz, author of The Toilet Paper Entrepreneur, a business book that is so uniquely useful, so raw and entertaining, it reads like the brainchild of Steve Jobs and Chris Rock. The founder of three multimillion-dollar companies, including Obsidian Launch, a company that partners with first-time entrepreneurs to grow their concepts into industry leaders, Mike Michalowicz knows what it really takes to spin your great idea into pure gold. Whether you're just starting out or have been at this for years, Mike's "get real" approach to business is a much-needed swift kick in the pants. In this book, you'll discover: * Why a business plan is a total waste of your time. * Why fulfilling your own needs is the first and last order of business. * Which three sheets of paper you need to successfully launch, manage and grow your business. * How to get started in business with little or no money. * How to find and exploit resources that no one else knows about. * How to stop procrastinating and take action NOW! Read more

In this quick read, you'll learn simple habits that successful entrepreneurs practice every day to level up, experience more freedom and get more out of life. The strategies in The Habits of a Six-Figure Barber are actions you can implement today – actions that are within your control – to start building a life of consistent growth. You know the skills of the trade. Now let me show you how to unlock your potential behind the chair!In this book you’ll see the enormous benefits of surrounding yourself with successful, driven people. The daily success secrets I outline will set you on a path to greatness. If you implement these daily habits and are serious about growing your business and finding more freedom and flexibility, this book will be the greatest tool in your toolbox!Wanting success and knowing how to achieve it are two completely different things. In The Habits of a Six-Figure Barber, I’m going to show you 10 keys to unlocking your potential behind the chair.You already have the skills of the trade. This book will show you how to think like an entrepreneur and experience more freedom and flexibility while growing your income, so you can enjoy and get more out of life. You will learn how to build a life of consistent growth and success through a series of daily habits.Who am I and what do I know about success? Throughout my 20-plus-year career as a barber, I have built a strong network of high achieving clients and relationships and have surrounded myself with successful, driven people. I am a member of the highly selective Real Business Owners Mastermind group and the elite entrepreneur networking group, APEX Entourage. I own multiple barber shops and one barber college. My clients have included executive officers of Fortune 500 companies, multi-millionaire entrepreneurs, professional athletes and members of Hollywood’s celebrity community.Join me in practicing the daily success secrets I outline in The Habits of a Six-Figure Barber, and get moving on your own path to greatness! Read more

Wondering how to elevate your business in the world of government contracting? Uncover the strategies in this comprehensive guide. Quickly establish your business, secure a Cage Code within 30 days, and immerse yourself in a realm of opportunities waiting to be explored. This book is your key to unlocking access to multi million dollar opportunities in government contracting – are you ready to make it happen?" Click below to find out how. Read more

SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multinational brokerage, can turn more prospects into clients and keep them. SELLING THE INVISIBLE covers service marketing from start to finish. Filled with wonderful insights and written in a roll-up-your-sleeves, jargon-free, accessible style, such as:Greatness May Get You Nowhere Focus Groups Don'ts The More You Say, the Less People Hear & Seeing the Forest Around the Falling Trees. Read more

Ready to build the profitable and peaceful salon or spa that is calling your name?Most owners start with a big and beautiful dream. Soon exhaustion, fear and financial woes overtake all emotions. The glimmers of joy often feel like a pretense, as you row the boat alone. Your family, your free time and your well-being all suffer. There is a proven system of success! This book gives you the step-by-step formula of how to reduce your stress while you maximize your profits.With over 4 decades of building multi-million-dollar award winning beauty businesses, international speaker, business growth coach and best-selling author, Dorothy Andreas, shares every aspect of what you will need to turn your dream into a profitable and peaceful business.In Build a Million Dollar Beauty Business, you'll discover how to:Get started or make rapid improvements in your existing businessOvercome obstacles and develop new levels of confidenceGet funding for a properly structured business entityAttract, interview, hire, train staff and create an exceptional cultureImplement marketing and sales strategiesBalance family and workOvercome your mindset limitations, build future wealth, and create a legacyAt the end of each chapter, you will find thoughtful questions. As you answer, you are actually building your own roadmap to success. The concepts in this book have been proven in Dorothy’s own businesses, as well as her private and group coaching clients, who quickly scale to the million dollar mark and beyond.Discover the secrets to success from a mentor with a proven track record in the beauty services industry.Order your copy today.-------Award Finalist - Business & MoneyBuild A Million Dollar Beauty Business was a Finalist at the 2024 Global Book Awards in the Business & Money category. Read more

Discover How to Believe in What You Have to Share with the World, Get Out of Your Own Way, and Find the Sweet Spot Where Your Passion and Expertise Align with What People Need … So You Can Experience Freedom and Fulfillment! Do you feel like there’s more for you? Do you sense it’s time for a change, time to finally step into the most authentic, powerful version of yourself and share the hard-fought lessons you’ve learned?You’re in the right place!It’s time to gather your courage, take a good, hard look at what you know, and develop a plan to make a great living while you reach people with your message.In Own Your Expertise: 13 Entrepreneurs Share Inspiring Stories About Success and Lessons Learned in Their Business, you’ll discover expert advice for dialing in on and owning your expertise, letting go of the beliefs that hold you back, and sharing your message with the world (while earning a healthy profit).This is the fourth book in the Expertise-Based Business Series, after Teach Your Expertise, Leverage Your Expertise, and Monetize Your Expertise.If you’re ready for real-life stories of courage and action that will inspire you to step into what you know and the most authentic version of yourself to build a profitable business that also changes lives, get your copy of Own Your Expertise now. Read more

A powerful truth lies at the heart of lasting business success: when relationships thrive, everyone wins. Rooted in empirical research and decades of experience working directly with elite-level business owners, Russ Alan Prince, a leading authority in the private wealth industry, and Frank V. Carone, Founder and Chairman of Oaktree Solutions and one of the foremost experts on negotiating, unveil the transformative Everyone Wins Process—a proven four-step methodology for building and optimizing relationships that foster ethical, practical, long-term success, and financial freedom.Why The Ultra-Wealthy Swear by this Process: Gain a Competitive Advantage: Achieve success with integrity and credibility, avoiding manipulation or adversarial tactics. Build a solid reputation that opens doors to the world’s most exclusive opportunities.Maintain Unparalleled Results: Skillfully encourage others, including fellow business owners, employees, and government officials, to help you reach your most important goals.Achieve Financial Freedom: Cultivate relationships that fuel exponential growth, create wealth, and provide the freedom to pursue life’s biggest ambitions.Create a Lasting Legacy: Forge partnerships that endure beyond individual deals, creating a virtuous cycle of mutual success.Everyone Wins! is your playbook for achieving ethical, scalable success in business and beyond. Whether you’re an entrepreneur, navigating political alliances, or closing game-changing deals, this methodology ensures you don’t just play the game—you win. Read more

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Read more

Tommy Mello took his single garage door service business with $50K in debt to $30 million+ in 7 years. He's been showing home service business owners how to do it ever since.In 2010, Tommy Mello became the sole owner/operator of a single garage door service business, with $50,000 in debt. Today, A1Garage generates over $30 million in annual revenue, with over 250 employees in 12 states. He shows home service business owners how he did it, and they can too, in Home Service Millionaire.If you're like most home service business owners, you are probably just scraping by. You can't grow your business because there aren't any more hours in a day. This book will change all that by showing you what highly successful home service entrepreneurs do to make more money and work less!In Home Service Millionaire, you'll learn the time-saving techniques, money-making strategies, and proven framework for growing your own highly successful home service business, including how to:* Market effectively on a shoestring budget* Rank #1 on Google, Yelp, Amazon, and HomeAdvisor* Increase your booking rate by 90% in 90 days* Find, hire, and manage superstar employees to become a performance powerhouse* Think like a millionaire when it comes to your focus, attitude, and priorities* Get your technicians selling for you* Take the pulse of your business health - quickly and easilyHome service is a $400 billion-dollar industry with mammoth players such as Amazon, Google, and Bing. If the big boys are there, you know there is money to be made. You, too, can do very well as a local provider. Home Service Millionaire will show you how to become hugely successful without sacrificing family time.The need for home service never goes away. Every home at some point requires maintenance. Over time, things break or wear out. Roofs need repairing, walls need painting, and drains need clearing. Home Service Millionaire will show you exactly how to become the go-to company in your area for whatever home service you provide. Read more

Customer service is the new marketing. It is the absolute best strategy that any business can have. If your organization is like most, the service quality is not nearly where your customers want it to be. The telltale signs include poor customer reviews, complaints, customer defection and low sales volume. Are competitors gaining ground? These are worrisome problems that all trace back to service. Most service improvement efforts are piecemeal and short-term. How do Apple, Disney and Southwest keep their customers happy and coming back over and over? This guidebook shows how you can turn your organization into a Super CRM machine and deliver VIP service to all customers. Implement the Signature Service Strategy and transform the culture of your own organization, and everyone wins! Read more

¿Los vendedores nacen o se hacen?Este libro a todas luces responde a esta pregunta; que podría ser aún mejor de esta manera ¿Los buenos vendedores nacen o se hacen?Al final todos somos vendedores.Los libros de negocio suelen en mi opinión ser extendidos más de lo necesario, quizá para que parezcan interesantes; sin embargo, esto los hace que sean difíciles de implementar.Este libro es muy fácil de leer. Lo quise hacer directo al grano. Para que puedas fácilmente utilizar los conceptos que aquí encuentras. Y que puedas rápidamente, como muchos otros quienes han usado la metodología, tener resultados inmediatos.No tengas duda de esto. Con Solucionar más que vender vas a lograr reducir el empirismo en tu gestión y vas a lograr desarrollas habilidades que muy pocos tienen en el mercado.A quienes las empresas buscan, contratan, premian o promueven es a quienes tienen las habilidades. ¿Tú que estás haciendo para desarrollar las tuyas?Vas a sorprender a tus jefes, accionistas, compañeros y la competencia, cuando empieces a utilizar las herramientas que aquí encuentras.En este libro te presento las formas de cómo realizan su gestión las personas y las empresas que consiguen resultados de manera consistente.Vas a encontrar las herramientas para:Construir tu propuesta de valor y que esta sea lo que vendes.Salir a conseguir prospectos en el mercado.Gestionar tus contactos que aún no te compran para que esta vez lo hagan.Tener claros tus objetivos para saber a dónde te diriges.Negociar basado en principios.Potencializar a tus clientes actuales para que sean fans de tu marca y puedas facturar más, al mismo tiempo que les das más valor.Este libro está construido en torno a mi experiencia personal tras muchos años dedicado a la gestión comercial, real, vivencial, en el terreno; sumado a un proceso de observación que me ha permitido determinar lo que hacen las empresas que consiguen resultados con consistencia.Hay un camino establecido, lo tienes en tus manos.Compra este libro ya, la decisión de conseguir resultados es solo tuya. Read more

Leading with Purpose: Regenerative Leadership for a Sustainable Future by Emilia Alves is a groundbreaking guide for leaders who aspire to create meaningful change that endures. This book reimagines modern leadership by introducing the transformative principles of regenerative leadership—an approach rooted in sustainability, purpose, and long-term impact.Through a blend of real-world stories, practical tools, and actionable insights, Alves explores the core pillars of leadership, including self-awareness, diversity and inclusion, resilient decision-making, and building psychologically safe teams. Each chapter is designed to empower leaders to cultivate growth, inspire innovation, and leave a legacy of positive change.Whether you're leading a small team or a global organization, Leading with Purpose will challenge you to embrace a mindset of adaptability and stewardship. It’s not just a manual for leadership success; it’s a call to create a legacy that nurtures people, communities, and the planet.Join Emilia Alves on this journey toward leadership that transcends profits and projects—one that builds systems of resilience, innovation, and sustainability for generations to come. Read more

¿Estás listo para llevar tu salón al próximo nivel de éxito? "Manual para Gerenciar un Salón de Belleza Exitoso" de Ivo Castillo es la herramienta definitiva que estabas buscando. Compacto y lleno de consejos prácticos, este manual es ideal para propietarios de salones, estilistas que aspiran a ser gerentes, y emprendedores en busca de una guía clara y precisa para el éxito en la industria de la belleza.A lo largo de sus 33 páginas, este manual te guiará a través de los aspectos esenciales de la gestión efectiva de un salón, desde cómo captar y mantener clientes leales, hasta cómo manejar tus finanzas con inteligencia. Cada capítulo está diseñado para proporcionar una comprensión profunda de un tema específico, incluyendo:La creación de una marca distintiva y atractiva.El montaje de un equipo estelar y la promoción de una cultura de trabajo enriquecedora.El desarrollo de estrategias de marketing innovadoras y efectivas.La optimización de recursos para maximizar la rentabilidad.Ivo Castillo combina su pasión por la belleza con su amplia experiencia en la gerencia de salones para ofrecerte un contenido que es tanto inspirador como informativo. Este manual no solo te enseña qué hacer, sino que te muestra cómo hacerlo con estilo, eficiencia y un toque personal.Lanza tu salón hacia el éxito con el "Manual para Gerenciar un Salón de Belleza Exitoso" y descubre cómo hacer de la pasión por la belleza un negocio próspero y duradero. Read more

Unlock the Secrets to Hospitality Excellence. Step behind the scenes with “Hospitality Unlocked” and discover the game-changing advice, strategies, and insider secrets from the world’s top hospitality leaders. This isn’t just another industry guide—it’s a masterclass filled with real-world lessons from those who have led, innovated, and transformed the hospitality landscape.What advice would these industry icons give to their younger selves? In this book, you’ll find the answers. Inside, you’ll discover proven strategies for exceptional leadership and team building, insider tips for creating unforgettable guest experiences, and actionable advice for overcoming challenges in a dynamic industry.With insights drawn from leaders across every corner of the hospitality world, “Hospitality Unlocked” delivers the practical guidance and inspiration you need to elevate your career, enhance guest satisfaction, and achieve excellence. Are you ready to unlock your potential and master the art of hospitality? Open this book and start your journey today.About the Author: Steve Turk is a hospitality entrepreneur and the founder of Turk Hospitality Ventures, Tangy Management, The Hospitality Mentor, and Biscayne Coffee. With decades of experience working at prestigious hotels, Steve has dedicated his career to elevating guest experiences and mentoring the next generation of hospitality leaders. In “Hospitality Unlocked,” he shares the lessons he’s learned and the insights from 75 of the industry’s best, offering readers a masterclass in hospitality excellence. Read more

The Bar Shift is 41 best practices for managing your bar and restaurant specifically targeting concepts and processes that will improve results and work-life. It’s designed to be specific and to the point; which is what our industry requires. The book also allows the reader to jump right to a topic that may be a burning need in the business at the moment without compromising any previous content. The book is purpose-built for an industry that doesn’t have time for a lot of waste, especially time! The Bar Shift targets the Bar Manager as it’s audience understanding that that role may be played by anyone from an owner to a bartender. The book ensures there’s content that will satisfy the most seasoned and talented of those involved in the industry from managers, owners, consultants and distributors alike. Read more